Biomass boiler technical support – 1h block

Overview

This package of time provides our customer with technical support for a range of activities including:

• Boiler on-site operational/technical support outside the standard service customer SLA

Boiler makes we can support over the phone

• Ariterm
• Binder
• Catfire
• CST
• D’Alessandro
• ELBH
• Endress
• ETA
• Evoworld
• Froling
• Gilles
• Guntamatic
• HDG
• Heizomat
• Hoval
• Herz
• Kriger
• Kurrie
• KWB
• Lindner
• Passat
• Smart
• Sommerauer & Lindner
• Swebo
• Uniconfort

Note that we can only direct site staff whom have had training to operatethe boiler. Please only make this purchase if you are a competent boiler operator.

Other services we offer:

• Remedial design to fix operational issues such as boiler cycling, insufficient heat, etc
• Heating system design review and amendment, including CAD work
• Complex fuel storage design, design of fuel storage and fuel transport solutions taking into account wood fuel types available, biomass boiler operating duty, delivery frequency, material storage regulations
• New/Upgrade heating system design
• RHI support/advice
• Solar PV ground mount feasibility studies
• Biomass boiler or Heat pump integration design
• Support for biomass boiler emissions testing/approvals
• Site visits to review heating system operation/design/efficiency/etc
• Gas CHP sizing and integration

https://biomasssparesonline.co.uk/products/design-and-technical-support-5h-block

Validity & Expiry

The support period shall commence at the moment the purchase is completed. Myriad will log time in 15 minute increments, or part thereof.

Terms, Conditions & Exclusions

• Technical support does not guarantee that a breakdown will be resolved,
• Any engineers visits are chargeable and are not included in the technical support,
• Technical support does not include any costs for parts,
• Technical support does not cover warranty,
• Technical support is provided as is and returns are not permitted for this sale.